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The manufacturer commented on the review belowSee comments 12 of 12 people found the following review helpful: By Amazon Verified Purchase(What's this?) This review is from: Cisco RV016 16-port 10/100 VPN Router - Multi WAN (Personal Computers) I use this router on our main network of about 40 permanent users and another 20 or so users (clients) that come and go. At any one time it is negotiating 50 to 65 users via DHCP through four 24 port managed switches about ten 4 to 8 port hubs and six WAP's. Clients come and go everyday, some with Mac's others with PC's and I never have to do anything to get them on the internet. In the two years it has been in service I think that I rebooted it once and I'm not positive that it was the problem since I will reboot the modem, switches and router together. Occasionally things do get turned off for maintenance, but looking at the router admin page right now it has been running 54 days straight. I have to say it is much more stable than other small routers that advertise delivering 99 DHCP address's but really can only deliver about 10 without having to use static IP's. It's powerful browser interface lets you manage port bandwidth, port function and port priority easily. Some departments...Read more The manufacturer commented on this review(What's this?) Posted on Jun 7, 2011 3:16:45 PM PDT Hi Curtis! Thank you for the positive comments and strong recommendation. We appreciate the feedback and are happy to hear you are very satisfied with our RV016 and its price. Thank You, Diana Cisco Small Business Team Permalink The manufacturer commented on the review belowSee comments 10 of 10 people found the following review helpful: By Leonard Barshack (Ketchum, ID) - See all my reviews This review is from: Cisco RV016 16-port 10/100 VPN Router - Multi WAN (Personal Computers) I have had the RV016 for a few years.
Overall I am somewhat mixed. My biggest disappointment is with Linksys support. I had trouble configuring the dual WAN capabilities, and never got any help from Linksys. In the end I am using a single WAN (see below). I would expect much better, or at least some, support for an expensive router like this one. Some applications got confused when I was using two WANs. I had this problem with 2 or 3 applications, so I suspect correcting it would be straightforward, but after HOURS of fiddling and calling Linksys help, I got nowhere. The other surprise was that there is no way to be notified if one of the WANs goes down. I have dual connectivity for redundancy, but if one fails, there is no way to have the RV016 notify you. I now keep both WANs plugged in, but only one port active. Someone needs to switch the connectivity in the event the primary WAN goes down. On...Read more The manufacturer commented on this review(What's this?) Posted on Jun 23, 2011 11:39:48 AM PDT Hi Leonard, Thank you for your comments! We're sorry to hear about your experience with Linksys support. We've since made improvements and now have dedicated phone support for our Small Business products (www.cisco.com/go/smallbizhelp) so we can better provide customers with the help they need. Also, you can get help via chat and the Cisco Small Business Support Community (www.cisco.com/go/smallbizsupport). Regarding your issue with the dual WAN, we tested the RV016 version 2 with the latest firmware V3.0.2.01-tm, and found it works in both load balance and backup modes with logs. In load balance mode, both WANs can function simultaneously. In backup mode, when the primary WAN goes down, the backup WAN will go up. You can download the latest firmware software here: http://www.cisco.com/cisco/software/relea Thank You, Diana Cisco Small Business Team 6 of 6 people found the following review helpful: By This review is from: Cisco RV016 16-port 10/100 VPN Router - Multi WAN (Personal Computers) We purchased the router for its multiple Internet (WAN) inputs for redundancy. While on the surface that works, it will cause problems with remote login via RDP when using dynamic IP addresses since you cannot be sure which IP the system will provide when you login and it can change often so RDP fails a great deal of the time even when using a Dynamic DNS service in the units software. You have to disable one of the WAN sources to get 100% reliability for remote RDP access which then defeats the purpose of the multi WAN option. Of course, if you do not need to login remotely using RDP, this may not be an issue for you.
We also had multiple bugs with the unit and have had to reset many times until we finally gave up and switched to a Netgear VPN Router which has not failed once. So my experience has been that Netgear is a more reliable product overall but Linksys has a few neat features including multi WAN inputs. If the unit would not act up and if tech support were...Read more |