Efficient Networks 120-5871-002 Speedstream Business Class DSL Router

Although the vendor provided excellent shipping performance and support, it turned out that the router is not accessible and consequently not configurable. There is a reset button on the back of the router which will reset the IP address to factory default, for a period of about 10 minutes. However, the router password cannot be reset, and the method of using the serial number as password (as recommended on some internet support forums) did not work, so there is no way to configure the router. I did not try to access the router via Telnet and serial cable, as this requires a special cable for just this router, which was not supplied and cannot be purchased from Siemens. Siemens does not provide any kind of technical support for routers which are older than one year, they did not even bother to respond to an e-mail.
The vendor of the router has shipped, free of charge, two additional devices immediately after I have explained the access problems. But the problem is exactly the...Read more